All items are normally in stock & will be delivered within 4 days. They
leave the studio in perfect condition & are securely packed showing both
buyers & sellers contact details......Sent by Recorded Delivery or Airmail ....Same or next
working day for postings.
..For next day delivery please ask for postage quotation.
RECORDED
PARCELS....
If recorded parcels are returned to the sender for any reason, the postage
will have to be paid again to re-send item
SPECIAL OR NEXT DAY DELIVERY UK only...
If you require special or next day delivery,
please contact us first by email to make this request before making a
purchase
There will be an addition charge
of £5.00 ....The extra cost will be invoiced via Paypal...& on receipt of
payment for your item & the addition amount your order will then be forwarded
MISSING
ITEM/S....
If any item is reported missing in the post it will NOT be refunded until
the seller has received re-imbursement from the carrier service...All
postage receipts are retained
DAMAGE....
Transit damaged only items will be refunded if returned by same postal method
and include original packaging & photo proof would be beneficial
PURCHASES....
If you make a purchase and that item has already been in inadvertently
sold, payment will be refunded immediately, or as soon as possible, back
to your account .. Unless we are able to offer a suitable solution and
instructed otherwise
REFUNDS/EXCHANGES....IMPORTANT
PLEASE READ
Due to hygiene
more than health & safety reasons, any items purchased
WILL NOT be refunded or exchanged. There will NOT be any exception
to this rule. The no returns policy was put in place due to items
returned which had been used or damaged
You are also
reminded that we try to get photographs as near as possible to the actual
item colour, but it really is common sense that you cannot produce an
identical true colour.. This is the main reason I offer a colour match
service as below
All products forwarded are those listed...
These are double checked for any faults, so therefore leave the studio in
mint condition
We do suggest a colour sample is sent for an identical match
Colour samples can
be...fabric, ribbon, colour paint chart or a colour match cut from a
magazine
It is also advisable to
avoid disappointment NOT
to order more than one item so that you have a choice as
the unwanted one
WILL
NOT be refunded.
Therefore I reiterate, please
do not assume that if you did return any goods that they will be taken
into consideration, they
WILL NOT
Payable in advance and
NON REFUNDABLE if item is cancelled etc
COMPLETED SPECIAL
ORDERS...
On completion your order will be invoiced via Paypal, and on receipt
of payment your item/s will be forwarded
OVERSEAS
SHIPPING....
Delivery is by Airmail...Please request a quotation for overseas
shipping....Prices quoted are for UK only ... Price guide listed
below uk
Once overseas orders have left our premises, we have no control on
delivery time or over local & destination shipping companies. We
respectfully ask that you be patient, especially if sent during public
holidays periods
Please
request Overseas Shipping Costs before purchasing
